Contact Us | Indian Agro Exporter | Alstoe India Exports
We respond within 24 hours

Let's start the
conversation

Whether you are placing your first order or looking for a more reliable long-term sourcing partner in India, we would like to hear from you. Share your requirement by WhatsApp, email or the form below, and our export team responds within 24 hours with detailed specifications, a sample plan and a transparent quotation.

WhatsApp

The fastest way to reach us. Message us directly for quick questions, quotes and order updates. Monitored beyond office hours.
+91 85955 02646

Email

Best for detailed requirements, specifications and document exchange. We reply to all serious inquiries within 24 hours.
sales@alstoeindiaexports.com
Send an Email
📞

Call Us

Prefer to talk? Call us during office hours (Monday to Saturday, 9 AM to 7 PM IST). For other time zones, request a scheduled call.
+91 85955 02646
Call Now

Request a quote
or send an enquiry

Share your product requirement, destination market and approximate volume. Our export team will respond within 24 hours with detailed specifications, sample availability and a transparent quotation valid for an agreed window.

  • 24-hour response on detailed enquiries
  • Samples dispatched within 48 to 72 hours of approval
  • Locked pricing for a defined window (typically 7 to 15 days)
  • No surprise invoicing between quote and Bill of Lading
  • Complete documentation including country-specific requirements
  • Your details are used only to respond, never shared with third parties
Tip: include these for the fastest, most accurate quote Product and variety or grade, quantity in MT or containers, destination port, preferred packaging, preferred Incoterm (CIF, FOB, CFR, EXW), and target price if you have one. The more detail you share, the faster we can respond accurately.
Include country code. Used only to follow up on this enquiry.

By submitting this form you agree that we may contact you regarding your enquiry. We respond within 24 hours during working days (IST). Your data is used only to respond to this enquiry and is never shared with third parties.

After you reach out

A clear, predictable process from your first message to a confirmed quotation. No chasing, no silence, no surprises.

1
We Acknowledge
You receive a confirmation that your enquiry has reached our export team, usually within a few working hours.
2
We Quote
Within 24 hours we send a detailed quotation with specifications, grade options, lead time and pricing valid for a defined window.
3
We Sample
On request, a product sample is dispatched by courier with the lab report so you can verify quality before committing.
4
We Execute
Once approved, we handle production, lab testing, documentation, packaging and shipment, with updates at every milestone.

Office hours &
company details

We are based in Delhi, India, and work with buyers across global time zones. WhatsApp and email are monitored beyond office hours, and we are happy to schedule calls to suit your local time.

🕐 Office Hours (IST)

Monday to Friday9:00 AM to 7:00 PM
Saturday9:00 AM to 5:00 PM
SundayClosed (WhatsApp monitored)
When we are open, it is
🇦🇪 UAE / Gulf7:30 AM to 5:30 PM
🇳🇬 Nigeria / West Africa4:30 AM to 2:30 PM
🇬🇧 United Kingdom3:30 AM to 1:30 PM
🇩🇪 Germany / EU4:30 AM to 2:30 PM
🇺🇸 US East CoastFrom 10:30 PM (prev day)
Different time zone? No problem. WhatsApp and email reach us anytime, and we respond within 24 hours. For buyers in the Americas and East Asia, we are glad to schedule a call at a time that suits you.

🏢 Company Details

Company Alstoe India Exports
Headquarters Delhi, India
Founder & Director Vinayak Singhal
Founder Direct vinayaksinghal@alstoe.com
Phone / WhatsApp +91 85955 02646
APEDA Registered FSSAI Certified Spices Board Coffee Board RCMC IEC Holder

Questions about
contacting us

Common questions buyers ask before reaching out. For anything not covered here, send us a message and we will respond within 24 hours.

How quickly will you respond to my enquiry?
We respond to all serious enquiries within 24 hours during working days (IST). WhatsApp messages are often answered within a few hours, including outside office hours. If you have not heard from us within 24 hours, please check your spam folder, then resend via WhatsApp to be sure your message reached us.
What is the best way to contact you?
For quick questions and fast replies, WhatsApp is best. For detailed requirements, specifications and document exchange, email or the enquiry form work better because they let you attach details we need to quote accurately. For relationship discussions or complex requirements, request a scheduled call.
What information should I include to get an accurate quote?
Product and variety or grade, quantity (in MT or number of containers), destination port, preferred packaging (bulk or retail, bag sizes), preferred Incoterm (CIF, FOB, CFR, EXW), payment terms, and your target price if you have one. The more specific your requirement, the faster and more accurate our quotation. If you are unsure about any of these, just tell us what you do know and we will guide you through the rest.
Can I request a sample before placing an order?
Yes. For most products we dispatch a sample by courier with the lab report so you can verify quality before committing to an order. Sample dispatch typically happens within 48 to 72 hours of specification approval. Sample and courier costs vary by product and destination, and are usually adjusted against your first order.
What is your minimum order quantity?
MOQ varies by product. For most dry agro products our standard order is one 20-foot FCL container (approximately 25 MT). For specialty products and first-time trial orders we can discuss smaller LCL shipments. Tell us your target volume in your enquiry and we will confirm the workable MOQ for your specific product and destination.
Do you work with first-time importers?
Yes, and we welcome them. We understand the first order from a new supplier is a big step, so we keep the process transparent: sample-first, clear specifications, locked pricing, complete documentation and step-by-step guidance through Incoterms, payment and customs. If this is your first time importing from India, just mention it and we will walk you through the process.
Which languages do you work in?
We work primarily in English and Hindi. For documentation and labelling we can also support bilingual requirements for destination markets, including Arabic and French where needed. If you prefer to communicate in another language, let us know and we will do our best to accommodate.
Can you source a product not listed on your website?
Yes. If a product falls within Indian agro, food, spice or herbal categories, we are happy to evaluate sourcing feasibility through our supplier network. Share the product name, target grade, quantity and destination, and we will respond with availability, indicative pricing and lead time.
Is my information kept confidential?
Yes. Any details you share through this page, by email, or on WhatsApp are used only to respond to your enquiry and serve your order. We never share your contact information or business details with third parties. Pricing and specification discussions are treated as confidential.
Do you offer scheduled calls for buyers in other time zones?
Yes. Our office hours overlap well with the Middle East, Africa and Europe, but for buyers in the Americas, East Asia and Australia we are glad to schedule a call at a time that works for you. Just propose a couple of time slots in your enquiry or WhatsApp message and we will confirm.

Prefer to talk right now?

Send us a WhatsApp message and get a fast response. Or call us during office hours. We are a founder-led team, so when you reach out, you reach someone who can actually help.